Terms & Conditions
Terms & Conditions
Welcome to Callisto™. By accessing our website and purchasing from our store, you agree to comply with the following Terms & Conditions. Please read them carefully before using our services.
General Information
Callisto™ reserves the right to update, modify, or change these Terms & Conditions at any time without prior notice. Continued use of our website constitutes acceptance of any revisions made.
By using this website, you confirm that you are at least 18 years old or accessing the website under the supervision of a parent or legal guardian.
Products & Availability
We strive to ensure that all product descriptions, images, pricing, and availability are accurate and updated. However:
- Slight variations in color, packaging, or appearance may occur due to lighting, screen settings, or supplier updates
- Product availability may change without prior notice
- We reserve the right to discontinue products at any time
Callisto™ reserves the right to refuse or cancel orders when necessary, including cases involving pricing errors, suspicious activity, or stock issues.
Pricing & Payments
All prices displayed are in Philippine Peso (PHP) unless otherwise stated.
We reserve the right to modify product pricing at any time without prior notice.
Orders will only be processed after successful payment confirmation, unless Cash on Delivery (COD) is applicable and available.
Shipping & Delivery
Orders are shipped through our partnered courier services, including J&T Express.
Delivery timelines provided are estimates only and may vary due to:
- Courier delays
- Weather conditions
- Peak seasons or holidays
- Incorrect shipping information
Once orders are handed over to the courier, Callisto™ is not liable for delivery delays beyond our control.
Customers are responsible for providing accurate shipping details during checkout.
Returns, Replacements & Refunds
Please refer to our official Return & Defect Policy for complete guidelines regarding:
- Eligible return requests
- Replacement conditions
- Refund eligibility
- Non-returnable items
Callisto™ reserves the right to deny requests that do not comply with our policy requirements.
Product Use Disclaimer
Our products are intended for general healthcare support, wellness monitoring, and everyday clinical use.
Callisto™ products are not intended to replace professional medical diagnosis, emergency care, or treatment from licensed healthcare providers.
Customers are responsible for proper usage and handling of all products purchased.
Intellectual Property
All content on this website, including:
- Logos
- Product names
- Branding
- Images
- Graphics
- Website content
are the property of Callisto™ and may not be copied, reproduced, distributed, or used without prior written permission.
Limitation of Liability
Callisto™ shall not be held liable for:
- Indirect or incidental damages
- Delays caused by courier services
- Improper product handling or misuse
- Inaccurate information provided by customers during checkout
Customers assume responsibility for proper use and maintenance of purchased products.
Fraud Prevention
We reserve the right to:
- Cancel suspicious orders
- Refuse transactions flagged for potential fraud
- Request additional verification when necessary
Fraudulent activity may result in permanent restriction from future purchases.
Privacy
Customer information is handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of information as outlined in our policy.
Governing Policy
By purchasing from Callisto™, customers acknowledge and agree to these Terms & Conditions and all related store policies.
Contact Us
For questions regarding these Terms & Conditions, customers may contact us through our official store channels.