Privacy policy
Privacy Policy
At Callisto™, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our store.
By using our website, you agree to the practices described in this policy.
Information We Collect
When you visit or place an order through our store, we may collect the following information:
Personal Information
- Full name
- Shipping and billing address
- Contact number
- Email address
- Payment details (processed securely through third-party payment providers)
Order Information
- Products purchased
- Order history
- Transaction details
Device & Website Information
- IP address
- Browser type
- Device information
- Cookies and browsing behavior
How We Use Your Information
Your information may be used to:
- Process and fulfill orders
- Provide shipping updates and customer support
- Improve our products, services, and website experience
- Prevent fraudulent transactions
- Communicate promotions, updates, or announcements (if applicable)
We only collect information necessary to operate and improve our services.
Payment Security
Payments are processed through secure third-party payment providers. Callisto™ does not store or have direct access to sensitive payment information such as credit/debit card details.
Sharing of Information
We may share limited information with trusted third parties necessary for business operations, including:
- Courier and delivery partners (e.g., J&T Express)
- Payment gateways
- Website and analytics providers
Your information will never be sold, rented, or intentionally disclosed for unauthorized marketing purposes.
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic and performance
- Enhance shopping experience
Users may disable cookies through their browser settings, though some website functions may be affected.
Data Protection
We implement reasonable security measures to help protect your personal information against unauthorized access, misuse, or disclosure.
However, no online transmission or storage system can be guaranteed to be completely secure.
Customer Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Request deletion of applicable personal data
Requests may be subject to verification and legal or operational requirements.
Third-Party Services
Our website may contain links or integrations with third-party services. Callisto™ is not responsible for the privacy practices or content of external websites or platforms.
Policy Updates
Callisto™ reserves the right to update or modify this Privacy Policy at any time without prior notice. Changes become effective immediately upon posting on the website.
We encourage customers to review this page periodically.
Contact Us
For questions regarding this Privacy Policy or concerns about your personal information, please contact us through our official store channels.